Care in your own Home Guide

Care in your own Home 

Home care is a great way in which you can retain your independence and freedom whilst ensuring that you are recieving the help you need. Home care will enable you to remain safe in your home and you will comfortable in your familiar surroundings which allows you to lead the quality of life that you deserve. 


Why choose home care? 

There are a variety of reasons why people chose home care over other care alternatives. At Old Friends Care, we offer care to a wide range of individuals. We provide care to the following categories of Service Users: 

  • ​Older People (65+)
  • Dementia
  • Physical Disability 
  • Learning Disability (Autisim) 
  • Mental Health
  • Sensory Impairment
  • People who misuse Alcohol or Drugs

You or those close to you might notice changes in your ability to manage the day-to-day things you normally cope with easily, like making yourself meals, maintaining personal hygience and ensuring that chores around your house are completed safely. We offer a free home visit with no obligations so that we can discuss your care needs in detail with you and/or your family members so that you are fully involved with the decisions regarding what care will suit you best. 

The level and type of home care you will receive can be tailored uniquely to you so that all of your needs are met adequately. You can influence your care in several aspects; you will be able to indicate how many visits you would like a day, the length of these visits and what you will need the carers to do when they visit you at home. Our carers are fully trained and will be equipped with the appropriate skills that you need to care for you as an individual, including the ability to safely use any specialist equiptment you may require to help you move around your home with ease. 

We have been providing care in Redditch since 1994 so we have 25 years experience in enabling a variety of inidivudals to remain in the comfort of their own home. You can contact our office throughout the day and we then operate an out-of-hours service that you can contact whilst our office is closed at weekends and throughout the evening during the week so that you are always able to communicate with us regarding your care. 

We strive to achevie consistency with the carers who will visit you, you will be assigned a Primary Worker who will visit you the most so that you can establish a good relationship with your carers as we appreciate how important this is. All our staff are checked with the Disclosure and Barring Service and we will match carers to you based upon your needs, preferences and location. You have the constant oppurtunity to make requests and suggestions regarding the carers you wish to have visit you at home so that you always feel comfortable. Our care is entirely flexible and we can accomodate your needs if they change at all during your time with you, we have the ability to decrease or increase the level of care we provide to you depending upon your circumstances. 

How is Home Care monitored? 

Your support plan with Old Friends Care will be reviewed at regular intervals and there will be consistent Community-working Supervisions to ensure that the carers are always delivering the best care safely to you in your home. You are also regularly encouraged to provide us with feedback regarding your care; this is done via telephone reviews, home visits and Quality Assuarance surveys. At Old Friends Care, we are regulated by the Care Quality Commission (CQC). The CQC inspect our company routinely and provide us with a Quality Rating to guarantee that we are delivering high quality care at all times to you or to your loved one. 

Paying for care in your Home

Your local Council can provide you with information on how much you can expect to pay towards your care. The council will conduct a financial assessment which will measure your needs in order to calculate an appropriate charge amount. This assessment ensures that you will only have to pay what you can afford towards your care based upon the amount of savings and capital you have. Below is a table that aims to outline the level of contribution you should expect to make towards your home care based upon your current financial situation: 

Table available at 

There is more information regarding the calculation process and the amount you should expect to contribute towards your care availble on the Age UK website and if you wish to discover whether you are eligible for non-means-tested benefits such as Attendance Allowance (AA) and Personal Independence Payments (PIP) you can find the necessary eligibility information at If you are eligibile for either AA or PIP, you can receive these benefits regardless of how much income or capital you have. 

If you do not qualify for finanical assistance from Adult Social Care, there are alternatives financial options that you can consider regarding your care payments. We recommend that you seek financial advice from impartial care funding advisors. The Money Advice Service is a free and unbiased Government service that can be accessed from 

At Old Friends Care we offer our services to those who are expected to fully-fund their care independently, those that are expected to make a contribution or those that are eligible for fully-funded care by their local authority. We are more than happy to provide you with any information you require regarding home care and we will strive to answer any queries you have. If you require any advice from us please get in touch via phone or email (all details are listed below). We also encourage you to take advantage of the Free home visit service we offer in order to discuss your care in further detail, there are no obligations attached to this visit and we aim for it to be a relaxed conversation regarding your needs and queries surrounding care in your own home. 

Telephone: 01527 525583
Fax: 01527 525581
5 Regents Court
Far Moor Lane
Winyates Green
B98 0SD